East Penn PC Support, LLC

Onsite check up

I will make sure that your computer is updated with the latest version of Windows and other necessary software.

I will make sure that your machine is working as it should be and repair what I can to improve performance.

I will complete a full Virus Check using state of the art Virus-checking software to be sure that your computer has not been compromised.

Additionally, if necessary, I will physically clean your computer.

Setup and document a new wired / wireless network

This is a remote only check up for now.

I will make sure that your computer is updated with the latest version of Windows and other necessary software.

I will make sure that your machine is working as it should be and repair what I can to improve performance.

I will complete a full Virus Check using state of the art Virus-checking software to be sure that your computer has not been compromised.

Complete and personalize the Operating System of your new computer and connect to your network. This activity is typically done AFTER initial setup is complete, which may include picking up your new computer and returning it AFTER initial setup is complete.

Transfer data from the old computer to the new computer.

Install applications where valid licenses exist. (If it is necessary to transfer programs where no licensing information or program disk exists, there may be an extra charge).

Install and connect printers as necessary.

Use this option to request a one hour diagnostic time or one hour meeting time. This option can also be used for miscellaneous issues not specifically covered in the other appointment types.